I sold some items to a guy late last month. Tracking # showed delivered so I had assumed he had recieved them. 6 days after it said delivered I inquired with him about purchasing more and he said maybe after he gets those. What? Tracking # says delivered I said. He said maybe one of his neighbors has the package. Another week goes by and now he says nobody has it. Now he's asking for a refund or replacement (total was over a hundred dollars). No extra insurance (other than standard priority mail $50) or signature required was agreed upon. In my eyes it almost looks like he is scamming me.
A dispute was opened by him and after I gave this story I was immediately told by paypal that they sided with me and was given back the money (which was being held once he complained). Now I guess he is appealing it. I'm assuming now paypal is going to review the case.
Can I get any idea who will be sided with?
Am I doing the correct thing?
Obviously I'm not trying to scam him because I have proof of shipment/delivery but there is a possibily he's not being truthful on his end.
