is this a scam e mail?

lucyedwards
New Community Member

Hi - I just received an e mail asking me to 'confirm my credit card' via a code. Is this a genuine e mail from you or a scam?

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3 REPLIES 3

sharpiemarker
Esteemed Advisor
Esteemed Advisor

Check sender email address.  Is it from PayPal.com?  Did you log on directly to PayPal to check your account for any alerts?


Kudos & Solved are greatly appreciated. 🙂
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lucyedwards
New Community Member

Thanks for the response. I've checked my PAy PAl and I do have a mssage on my account - but I don't have the card it's asking me to confirm!

 

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

So you never attempted to link a credit or debit card to your PayPal account?  

 

When you add a card, PayPal will send you an email telling you to check the account of the card you added for a test charge and a 4-digit code, to add to the card in your PayPal Wallet to "confirm the card".


Kudos & Solved are greatly appreciated. 🙂
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