Payments can be on hold whether it is from eBay or not.
Your payment may be placed on hold in your pending PayPal balance because:
The payment you received may be considered unusual for your selling pattern.
Your account was inactive for a while.
We found an unusual change in selling price of this transaction.
You’re selling an item that can potentially cause dissatisfaction with customers.
We noticed you only recently started selling outside of eBay, so your history with us as an off-eBay seller is quite short.
Delaying funds availability is a common industry practice implemented to help ensure the safe and secure use of PayPal by both buyers and sellers. By placing your money in your pending balance, PayPal can ensure there is enough money in your PayPal account to resolve any issues that may arise with your account such as chargebacks or disputes. The money still belongs to you. It’s just temporarily not available to use, until your buyer has received the item they ordered in the condition promised.
If there aren't any issues with your transaction, such as a customer filing a dispute, the payment will move to your available balance with 21 days of receipt.
You can help get the money released faster by uploading tracking to PayPal or marking the transactions as processed or shipped. When PayPal can confirm delivery, your funds can be released as soon as three days, but sometimes delivery info takes a bit longer to update so if it's still pending after three days, the information is still processing.
If you only mark as Shipped, payment will be released only after 7 days for domestic and 14 days for intl shipments. You can also get the buyer to mark as Item Received after you mark payment as processed or shipped.
Kudos & Solved are greatly appreciated. 🙂
