Your Payment was returned email. It says I haven't signed up for paypal.

kayempi
New Community Member

 

Hello I have been using paypal for many years and this is the first time I have recieved an email of this sort. I sold something on ebay recently. I recieved comfirmation of payment through ebay. I waited for my money to appear on my account but it never did? Now it says the money has been returned to the person who bought the item because I didn't sign up for paypal? Is there anyway I can get my money back? I already tried calling customer support but they couldn't help me.

 

 

 

 

 

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1 REPLY 1

Quandary
Advisor
Advisor

If you did not get any notification in your PayPal account Activity concerning the transaction, then perhaps the info you received is not valid - could be a spoof or phishing email. 

 

* Forward the entire email to:    spoof@paypal.com.
* Do not alter the subject line or forward the message as an attachment.
* Delete the suspicious email from your inbox.
* Never click on any links within the email or open any attachments.

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