I received an e-check payment on Sept 23, the money was taken out of my customers acct on the 25th (i personally know her and saw her bank statement, lol) but it is currently still pending according to my paypal "manage invoices". I have not sent her the items due to the "pending" status, but am wondering what is going on as she has been waiting forever and from her bank info, it's been paid on her end.
According to the activity, the payment has processed. That's why I'm so confused. All the echeck payments I've received have gone through within 5 days and have never said processed in the activity but not the invoice management.
On your computer there is an activity list. Click on the transaction and there is a page of details. Is the payment completed? Is it OK to ship? Is it eligible for seller protection?
Yup, as I said above, it's cleared/processed in the activity list. I went back to all of this customers transactions and there are 15. All were e-checks and there is 1 from January that still reads "pending". I'm just going to take it as paypal doesn't have its "#%\ together for some reason! Wish I knew why the invoices/activity aren't the same. Oh well.
