Customer unable to pay invoice because my account "doesn't accept payments from this kind of card or bank"?
I am doing a group order for a special item and have sent around 6 or so invoices all to varying locations. Only this one is having issues. Says she's using a card of from the Credit Union of New Jersey in the USA. I'm from Canada with my Canadian Paypal account. Have received all the other invoice payments fine. Customer says she has sent payments overseas with this card before.
Looked up some old threads about how there was a payment preference option in profile settings to unblock payment types? I can't find it. Did the UI change? Is it only for business accounts?
I verified as many of my account details as I could. Not sure what's happening or how to fix it. Any help would be much appreciated. Thank you.
