Unable to Confirm Bank Account due to persistent Internal Error

[SawyerE]

Hello, I am a new member of Paypal with a problem.  I have sent information about my bank, and they have agreed to allow Paypal access.  I went to confirm my bank with the two invoices in my account, but whenever I'm on the Bank page, I automatically get redirected to an Internal Error page.  Has this happened to anyone else, and how do I fix this?

[SawyerE]

I tried the call center, and it was no help at all.

[shaithus]

I cant get into wallet to add a payment method...it goes to an internal error page too...

[SawyerE · Accepted solution]

Update: I downloaded the Paypal app, and I had no issue confirming the bank from there.  I am not sure what was up with it, but I hope the website can fix it in case other people have the same problem.

[mrssw]

I have the app and it doesn't allow me to confirm bank account from there.  Unable to do it on laptop, no idea what to do now

[seestacyspeak]

Same. I've tried to confirm my bank account about 10 times. Each time I click "Confirm Bank" it just takes me back to my account. My bank is still not linked to my PayPal. I'm very frustrated. Losing my faith in PayPal after this and some other issues...