Trying to issue refund for transaction marked "on hold"

ecbars
New Community Member
Posted on
‎Oct-06-2017 06:52 AM

There was a shipping issue with an item I sold. I am trying to refund the buyer their money, but there is no "issue refund" button on the transaction page. The transaction is marked "on hold". Any help would be appreciated.

 

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1 REPLY 1

FLORIDAMAN12
New Community Member
‎Apr-20-2018 09:47 PM

HELP

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