Still haven't received my money

haydenlaube
New Community Member
So I was told by the PayPal email to wait until I get a confirmation email crediting my account with the money but the package delivered to them Friday and it is Monday and I still haven't received the confirmation email. I also provided valid tracking information. I noticed today that my email wasn't confirmed. So today I confirmed my email address, is that why I haven't gotten the confirmation email and will I get it soon?
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5 REPLIES 5

kernowlass
Esteemed Advisor
Esteemed Advisor

@haydenlaube

 

Paypal NEVER tell you to send an item before the funds show in your paypal account balance.

Paypal NEVER tell you to send an item trackable, they advise it for seller protection but its not compulsory.

 

Sounds as if you may have been a victim of a ''spoof'' ''fake'' email.


Advice is voluntary.
Kudos / Solution appreciated.
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haydenlaube
New Community Member
What is the PayPal email?
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haydenlaube
New Community Member
I checked and the email address that I confirmed my email on is the same email address that said that my tracking information was approved
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DPCreations
Frequent Advisor
Frequent Advisor

Tracking is never "approved"; that's an example of a fake email.

What is the REAL email address of the sender?

What are the details of the transaction in your PayPal account?

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Whac-A-Mole
Frequent Advisor
Frequent Advisor

paypal email will always end with  @ paypal dot com

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