Sometimes when working with "encrypted" item button code, when you place the code in your web page, either your HTML Editor or site may corrupt the code by either changing a character, including a space or something else. This in turn causes the code to fail.
Suggest recreating the code, then remove the encryption, next copy and paste the code in your web page.
Some tips:
* The best way to work with and test item button code is to first copy the code to a blank web page, save the page locally and then test with your browser or browsers. If the code works, then you can copy the code to your live web page.
* When testing your web pages, creating new code or making changes, etc., always delete your web browser's cookies, temp files and history, then close your web browser, reopen it and then test your page. Retaining previous cookies, temp files and history may cause unexpected results.
As for what I mean concerning a "blank" web page for testing code, see the example below. Just save your page with a name and extension of .htm or .html.
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">
<html>
<head>
<title>Test</title>
<!-- START META TAG SECTION -->
<meta charset="utf-8">
<meta http-equiv="Content-Type" content="text/html;charset=utf-8">
<meta http-equiv="Content-Language" content="en">
<!-- END META TAG SECTION -->
</head>
<body>
<!-- INSERT TEST CODE HERE -->
<!-- END TEST CODE SECTION -->
</body>
</html>
