Someone used my account.

[RobertSF]

Someone used my PayPal account to buy a subscription for a website. I do not know the persons email so I cant do anything about this. I cancelled the payment but will I have to pay however much this subscription is? This is the first time this has happened to me.

[Wacking_Hard]

Hello,

I would recommend going to the transaction and creating an "Unauthorised Transaction" dispute.

PayPal will eventually look for suspicious logins that happened around the date of the purchase.

If PayPal finds a suspicious login, they will more than likely accept the dispute and you'll get a refund.

If they decline it, I would recommend contacting Customer Service and asking them what your options are now.

I really hope that you have success in retrieving your money. 

I would also recommend changing your password and setting up 2 factor authentication.

Kind regards,

Connor.