Received payment for service but on PayPal account it is on hold.

dipak10494
Contributor
Contributor

Hello everyone

i am using PayPal for receiving international payment for first-time. this is my first transaction on paypal .i have provided service to one client and he transfer amount to my paypal account. but on my paypal account i am not able to withdraw money. it is showing that payment is "on hold". i have no idea why this happens. and now if i ask for second payment then also second payment will on hold or it comes to bank in days?   any help would really appreciated. 

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5 REPLIES 5

kernowlass
Esteemed Advisor
Esteemed Advisor

@dipak10494

 

If its actually showing IN your paypal account balance but on hold then click on it and it should show a clearance date.

Sounds like the new seller hold info in link below.

 

https://www.paypal.com/us/webapps/mpp/brc/funds-availability


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Whac-A-Mole
Frequent Advisor
Frequent Advisor

what is meant by' it comes to bank in days'??

if it is in your bank account,what is your complaint?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Whac-A-Mole

 

I 'think' he meant if he gets a second payment will it be on hold again OR in his bank account in a few days.


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dipak10494
Contributor
Contributor

thank you for reply 

"Make sure you add shipping or tracking information. This payment will be in your pending balance until 19 October 2017. It may be available sooner, once we know the transaction went smoothly."

this message comes after i have applied some shipping info. so does it mean on 19 - oct - 2017 i can withdraw amount to my bank account? or it will in some other stage? as well as on summary section it look like this

 

Untitled.png

 

can you please help me littel more?

 

 

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DPCreations
Frequent Advisor
Frequent Advisor

@dipak10494

No, it does now mean you can withdraw it on 19 Oct.  It means the HOLD will be released when PayPal knows the transaction went smoothly with no disputes.  19 Oct is a projected date only, not a guarantee.  If all goes well you should have access to your funds on 20 Oct.

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