Question about the old mobile card reader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
We are a home business that mainly operates online, however everynow and again we get local guys that purchase from us. A year or two ago we got a PayPal here mobile card reader (the triangle one that plugs in). We noticed back in September last year that they were updated to a new version. Some time ago our reader stopped working (I'm not sure when). Are the old readers from before then not compatible anymore? The one we have is light blue with a dark blue lock slider. The phone detects it as plugged in, but does not recognise that anything is being swiped. The reader inside appears to be clean and well. Any help would be apreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Call PayPal customer service and ask them to send you a new reader. It should be at no charge.
(you have the old blue one, the new version is black)
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.