Chat with our moderator team every Wednesday between 1-2pm PT (4-5pm ET). Learn more in Community Events
Hello All, I recently got scammed 800 dollars, because the seller never shipped the item. The seller didnt leave a tracking number and i paid through goods and services, so i thought it would be almost expected for me to get my money back; unfourtunately, I was wrong. I created a case through paypal claiming the seller never shipped the item but after 10 days, instead of giving me a refund (Clearly marked in your policies), it just shut the case down with no explanation. I then made another case, saying the person i gave my money to was a scammer, and that case also got shut down. Paypal wont even let me create a dispute/claim on that transaction now, and it hasnt been 45 days. From my perspective, paypal it'self has broken multiple of it's own policies, and if i dont get a refund, i am taking this to court. Any one know whats going on and how to solve this problem?
I bought a gold coin for 800 dollars using paypal's goods and services. the seller never shipped the item so there was no tracking nor delivery