Paid for item by sending money via "Friends and Family" and I think I've been ripped off.....

LouisvilleSuper
New Community Member

I'm brand new to PayPal.  On my very first transaction ever I am afraid I have been taken!  I used the "send money to friends & family in the US" to pay for an item I purchased via a Facebook auction site.  It's been 2 months since the transaction and the item has not arrived and after about a month of messages back and forth I'm now having a hard time getting a response from the seller.  What should I do next?

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DPCreations
Frequent Advisor
Frequent Advisor

If you paid with credit card then file a claim for non-receipt.

Other than that, consider it a costly learning experience and make sure your thoroughly understand all of PayPal policies before you do any more transactions.

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