PLZ HELP locked account

stephanie333
Contributor
Contributor

Hello Paypal, i have a paypal account which i created a long time ago while i was in Dubai. Now i live in lebanon, for some reason the account got locked for "potential unauthorized activity" activity and i cant confirm my identity via phone number because i no longer have the number on account. I sent photo of my id but i didnt get any reply !! i still have access to the email on account, cant i regain access by verifying my email ! please help ! I tried to call but i cant call without logging in !! PLz HELP THIS IS URGENT !

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2 REPLIES 2

Whac-A-Mole
Frequent Advisor
Frequent Advisor

open a new account in your country 

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MAGICMIME
Contributor
Contributor

sumiko is right.. youhave to create a new paypal account since you're in a diff. country.

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