Odd invlid App Id Error message for (adaptive) chained payments

filipporonco
Contributor
Contributor

Processing two preapprovals with chained payments (Adaptive Payments), for the first time ever in 4 years we've got two (similar) errors like this:


1) errorId: 560022 domain: PLATFORM subdomain: Application severity: Error category: Application message: The X-PAYPAL-APPLICATION-ID header contains an invalid value parameter: X-PAYPAL-APPLICATION-ID


2) errorId: 520002 domain: PLATFORM subdomain: Application severity: Error category: Application message: Internal Error parameter: AppId is invalid


The very odd thing 1) is that we do use this app id from 4 years by now with no issues at all;
the odd thing 2) is that these errors comes through a cycle where we've processed dozens of payments with no errors with exactly the same app id / environment.

Might be one of these odd temporary issues that paypal sometimes has with no apparent clue?

Many thanks

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2 REPLIES 2

Quandary
Advisor
Advisor

You may want to redirect your question to the Merchant Tech Support community and/or the Developer's forum.

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filipporonco
Contributor
Contributor

Hi Quandary,

 

just posted a ticket in the paypal MTS.
In the meantime I was looking for support here too while this is a very urgent problem for us and the paypal MTS sometimes need days to answer.

Cheers, Fil

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