Not getting "payment notofication" emails

nagetech0618
Contributor
Contributor

Howdy everyone.

 

I am having an issue that just started today. Whenever we make a sale, we usually get the PayPal email notification letting me know of that, so that I can see what was ordered and do what I have to do to get the order out to them.

 

I just realized I had 17 orders, but not one notification email, which makes it a little bit harder for my business to operate.

 

Is this a known bug or problem? How can I go about fixing it?

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100 REPLIES 100

sharpiemarker
Esteemed Advisor
Esteemed Advisor

Check your Notification settings in your account profile.


Kudos & Solved are greatly appreciated. 🙂
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pcdeals55
Contributor
Contributor

Those settings are correct. THey were working for months now, they just stopped today. We didnt make any changes.

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mdeleasmia
New Community Member

i dont recived mu 1000 views.

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Hope70
New Community Member

I've also started having this problem today. Yesterday, I was getting email notifications of payments. Today I'm not. Can someone at PayPal please look into this?

 

Thanks

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nagetech0618
Contributor
Contributor

I actually spoke to paypal, and turns out it is an issue on their end they are working on.

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mch28
Contributor
Contributor
Spoiler
 

I stopped getting text notifications a couple months ago.  Now, today, I don't get emails or notifications through the PayPal app either.  I have to login to see my sales.  Hope they fix all this soon.

 

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BillH59
Contributor
Contributor

Hello, Is there a problem at the Paypal end?

15th & 16th October 2016, I'm not getting any payment confirmation emails from paypal.

Thanks BillH59

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carroway
New Community Member
We are having the same issue bill. Glad it's not just us
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NanitesCS
New Community Member

Hi

We are having the same problem too, No payment confirmations even today 17th Oct. 2016.

Thanks

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