Item received from seller is different from item description

setsu05
Contributor
Contributor

Hello all,

 

I just received my package today from a seller but he/she got the shipment labels switched, now the seller is asking me to ship it to the original receiver with him/her paying the shipment fees. Should I open a dispute against the seller or should I just send it to the orginal receiver?

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13 REPLIES 13

Whac-A-Mole
Frequent Advisor
Frequent Advisor

I agree,the proper way to handle this is for seller to send a prepaid return shipping label to both buyers and once she receives the items back,she will ship to the rightful buyer

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Solved

setsu05
Contributor
Contributor

Good news! I received my item on Saturday and I also want to inform you that the other buyer already receive his/her item. 

Me, the other buyer and the seller just came in with a very good agreement and I'm glad that it went smoothly. 

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Linc1957
Frequent Contributor
Frequent Contributor

@setsu05  Good for you!  Very glad that worked out!

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setsu05
Contributor
Contributor
I know, I'm really glad that I trust my gut feeling and trust the seller and the other buyer.
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