Invoices Not Being Received By Buyers
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I am getting several emails from customers stating that my invoices I am sending via Paypal are not showing up in spam or regular email inbox does anyone know why? I have had to re send them again and they are still not showing up to them I have over 32 unpaid inovices and now im wondering if they are just not getting them
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I'm having the same problem. I've used Paypal invoicing for years and everyone received my invoices. This week I've had 3 people tell me they never got the invoice. Two of them have icloud email addresses. Both are regular customers who have received many invoices in the past. What changed this week that people aren't getting their invoices? Timing is crucial in my business, too.
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I have been having this problem too... I sent a few invoices over the past 24 hours and I have had to resend them at least 1 or 2 times before my clients get them... I have 1 right now that has still not arrived... It was sent 2x... I am looking forward to read the feedback from your call to costumer service.
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Did you ever talk to someone? Can you please tell us what happened? I have the same problem right now, my clients are not receiving their invoice!
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Having the same trouble, I have done some trouble shooting myself and tried sending the same invoice to myself at different email addresses I own. Invoices are received in gmail and both of my business email addresses but Hotmail does not receive the invoices! My client uses Hotmail so this seems to be the culprit. I checked hotmail junk, 'other' and could not find the invoice anywhere. There is a problem here Paypal and it needs a fix ASAP!
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Same problem here, sending to a client with... guess what? A Hotmail account. Hotmail's spam filters are notoriously stringent, sending genuine mail straight to the spam folder. I guess they also filter beyond that and block some mails before they get anywhere near the user's account!
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