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Just sent an invoice from the web (desktop), PayPal shows it as sent but nobody has received it. I sent it to the client (gmail) and CC'd my business partner (gmail) and neither got it. I didn't get the confirmation email either (gmail).
Wondering if this is a glitch or a more common issue. Hopefully a resolution can be provided before trying to send another invoice.
Thanks for any and all help!
Hello, Likewise I expeirence same problem since lastnight. I discover something that might be help to all of you who has same problem.
After sending invoice to a customer there is a browse down option to edit, remind customer, cancel or share a link. click share a link and send that to your customer they can then make the payment even without getting the invoice we send to them
Hope it helps.
Hello I experience the same problem since lastnight and I found a quick fix.
After sending invoice to a customer you have a browse down menu on your paypal account were it give you an option to edit, delete, cancel or share a link of an invoice. Click share a link and you will see a link for the invoice you just created. Send it directly to your customer for them to make there payment.
Hope it helps.
I am confident I'm seeing this issue as well. A company tried invoicing my boss multiple times before I told them to try my personal PayPal account, where I too did not receive the invoice. Asked them to do /u/Anne17's quick fix, fingers crossed!