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I need help with transaction, possible fraud paypal account

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New Community Member

I need help with transaction, possible fraud paypal account

I purchased 3 plants for 65.00 from allthingsleafy.com and didnt receive them, now my email isn't accepted.  I have a paypal notice of the payment

and shipping in my email but it's not listed on the paypal site.  I tried to click on resolution center and the item isn't there.  It says to hit continue if it's not listed and I did that.  Then it has three bullets to select and it won't let me select one.  So I'm stuck.  I tried to call paypal and got automated operator that I answered her questions, she said one moment then disconnected me.

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2 REPLIES
Volunteer Advisor

Re: I need help with transaction, possible fraud paypal account

try launching a different browser and see if it is better,OR

just file chargeback with your credit card.

Volunteer Advisor

Re: I need help with transaction, possible fraud paypal account

If a new browser doesn't  work, then more questions.

How does your Leafy receipt show payment made?  When?

Are you using a computer to check.?

If no transaction in your PayPal account and no balance reduction then can'tr file a dispute there.

Are you sure you paid?