I Have been Locked out of my old account
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello, I was Recently locked out of my old account because I was on an unrecognized device and I have no way of getting the account back I just recently also made a purchase on it and I think they have stalled the purchase because of it I don't have the same phone number that is on the account or use the same email anymore i have all the information to log into the account but It just wont let me access it because its locked. Please Help Me get my account back Thank You.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Have you contacted PayPal customer service?
https://www.paypal.com/us/selfhelp/contact/call
Only they can assist with that.
Kudos & Solved are greatly appreciated. 🙂
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
yeah I Have Tried But everytime I would call I try to talk to the Voice thing and i explain it just goes to music that goes on forever and never get to figure out how to get it unlocked I tried calling like 20 times.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Did you press zero for operator? Did you call during business hours? Is your account a US account? In the link I gave, click the Guest link for number and hours to call. Call early and on west coast time.
Kudos & Solved are greatly appreciated. 🙂
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Suspected Fraud in Disputes and claims
- Placed order prior to opening account in Disputes and claims
- Since June 23 and has not been transferred to the link bank account. in Adding and withdrawing money
- Money disappeared in Adding and withdrawing money
- Subscription help (very important) in Subscriptions