How to refund a buyer who used a credit/debit card instead of PayPal account?
jrsteele46
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Posted on
Jul-02-2017
09:19 AM
I know you can refund transactions through your business account. But my question is what if your customer didn't use a PayPal account to buy the item and used a debit/credit card through PayPal check out? Meaning they don't have a PayPal account and during check out used a debit/credit card to pay for it and decide they want a refund. Do you use the same system on refunds or is there a separate way for people who didn't use a PayPal account? Also how long do refunds take to process?
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Whac-A-Mole
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Jul-02-2017
09:52 AM
you mean like a guest checkout?
can you find their transaction in your activities ,if so,just refund.
jrsteele46
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Jul-02-2017
09:56 AM
It hasn't happened I wanted to know for future references. So you think it doesn't matter if they had a PayPal account or paid with a debit/credit card through PayPal check out? Also would you know by any chance how long it take to process a refund?
Whac-A-Mole
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Jul-02-2017
09:59 AM
why dont you donwload a copy of Paypal terms and agreement,it would do you a lot of good if you intent to use Paypal often
jrsteele46
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Jul-02-2017
10:01 AM
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