How to refund a buyer who used a credit/debit card instead of PayPal account?

jrsteele46
Contributor
Contributor
I know you can refund transactions through your business account. But my question is what if your customer didn't use a PayPal account to buy the item and used a debit/credit card through PayPal check out? Meaning they don't have a PayPal account and during check out used a debit/credit card to pay for it and decide they want a refund. Do you use the same system on refunds or is there a separate way for people who didn't use a PayPal account? Also how long do refunds take to process?
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4 REPLIES 4

Whac-A-Mole
Frequent Advisor
Frequent Advisor

you mean like a guest checkout?

can you find their transaction in your activities ,if so,just refund.

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jrsteele46
Contributor
Contributor
It hasn't happened I wanted to know for future references. So you think it doesn't matter if they had a PayPal account or paid with a debit/credit card through PayPal check out? Also would you know by any chance how long it take to process a refund?
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Whac-A-Mole
Frequent Advisor
Frequent Advisor

why dont you donwload a copy of Paypal terms and agreement,it would do you a lot of good if you intent to use Paypal often 

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jrsteele46
Contributor
Contributor

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