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Is your name on your EA Origin account the same as your PayPal account? Best to contact a game advisor at EA Origins.
You purchased from Zatheka. That company is reponsible for providing you with what you ordered.
It looks like Zatheka is ordering/purchasing from Origin and does not have sufficient funds.
It hink you have a couple options.
1. Contact Zatheka Direct and ask what is going on. Explain that you want a refund from Zatheka because you didn't get the item for which you paid and you want a refund from Zatheka Direct.
2. If that fails, then file a dispute with PayPal for item not received.
You could also clarify the deal between you, Zatheka, and Origin.