How Do I deal with a company who sends you to collections after you pay your account? (Paypal)

cmart22
Contributor
Contributor

Hi, 

 

I payed my negative balance due to a hacker gaining access to my account and transferring all my money out and now that I've made the account whole I've been notified that I've been sent to collections. 

 

How am I supposed to deal with this terrible service? I called the company but since today is a holiday someone answered from my fraud claim but then had a terrible attitude because my claim was "finalized" but really I'm still taking my personal time to deal with this garbage service. Then she transferred me to a nnumber that stated that the employees are home with their families on Holiday.

 

GREAT, THANKS FOR RUINING MINE. 

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