Help with payment or refund

John1991
Contributor
Contributor
Hey everyone. I have a question. Im a first time ebay user. And a month ago i bought an item with my debit card then about an hour later canceled it. Now the seller says my payment is held on his end but it says its completed on my end. Like i said its been 30 days and they say if you pay with credit or debit card it takes that long to see a refund. Also the seller isnt even given the option to refund. It would be a shame if i lose out on as much money as i spent.
Login to Me Too
3 REPLIES 3

DPCreations
Frequent Advisor
Frequent Advisor

Which debit card?

Is there a transaction record in your PayPal?  If so, what are the details of the transaction?

Login to Me Too

John1991
Contributor
Contributor
It's a visa. And yes the transaction shows up in my paypal and bank statements as being completed. It makes me wonder. The seller canceled the order by my request. Yet no refund.
Login to Me Too

DPCreations
Frequent Advisor
Frequent Advisor

What dates are involved?

Are the "completed" references to the buying funds or the refund?

What are the details of the PayPal transction?  Is there a linked refund?

 

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.