Getting my money from PayPal after selling items

wannatry
New Community Member

I am trying to contact PayPal but cant seem to find out how.  I sold several items.  The funds were released.  When I go to my balance, it says there is no balance.  How do I contact a person at PayPal?

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1 REPLY 1

PayPal_Olivia
Moderator
Moderator

Hi @wannatry,

 

I'm sorry to hear that you're not seeing the balance in your PayPal account. I'm happy to help! You can contact customer support by Facebook, Twitter, or phone or email for account-specific assistance, but I'm also happy to help with some general answers here.

 

Are the payments showing in your PayPal account activity? If so, what is the listed status of the payments? Have you made any purchases since those payments were received? 

 

The answers to those questions will help me follow up with the right information for you. 

 

Olivia

 

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