ERRORCODE-50001- keep recieving this when trying to "calculate shipping" on multiple orders.

AngieCGrant
Contributor
Contributor

Hi!! Does anyone know how I can fix this???? I've skimmed through the forum but haven't found any helpful answers. I've tried calling customer support but the wait time is long, so I am trying here 🙂 Thank you!!!

 

 

 

 

 

 

 

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15 REPLIES 15

tracijoe12
Contributor
Contributor

Same issue here for almost a week. I updated a credit card (although it is set to deduct from my bank account) and I have a Paypal balance as well. Very frustrating when it is the holidays and buyers want their items.

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Derek03
New Community Member
I had the same problem! I use the paypal.com/shipnow for the First Class shipping because paypal you can go up to 16oz to ship and inside the usps its up to 12 or 13. I called and talked to them and they have no idea what it is but the told me to use a different browser and switch to classic and it still didnt work! Finally they sent me to paypal.com/mos and it finally worked. Although i like the shipnow bettet at least i can print out my shipping labels. Hope this helps anyone.
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2cwrights
Member
Member

Multi-order shipping was not working for me. paypal.com/shipnow gave me this error messge, and it said that I needed to add a bank account or card to my account in order to pay. I have several linked already, but I added a new card and then it gave me the option to choose from the existing bank accounts. 

I have no idea why, but whatever. It worked. Maybe it will help someone else.

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holistichealer
New Community Member

I had to switch to classic to get my shipping labels to work. I did everything else I have read. Download different browser, made sure address had no space or symbols. I sat for an hour trying to do a label getting very frustrated. Then I seen classic shipping labels it worked fine.. 

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Kim-soa
Contributor
Contributor
Did u ever find help? Cause its happening to me !
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bannef
Contributor
Contributor

I have tried Chrome, Firefox and IE. The same thing happens for me with all three of these browsers. 

 

I've also tried clearing my cache and that hasn't helped either. 

 

I can't find anything anywhere about this error code. 

 

This is getting incredibly frustrating.

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