Dowloadin Statements

MagicBob75
Contributor
Contributor

This month when I tried to download my statement it saves a .txt file which is completely useless. I even went to previous months and they all downloaded as .txt files. I htought they used to be downloaded as a .pdf file.

 

Am I suddenly doing something wrong?

 

Than you,

 

Bob

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DPCreations
Frequent Advisor
Frequent Advisor

Did you select the pdf option?

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MagicBob75
Contributor
Contributor

I went to the activities page and clicked on statements, then clicked on statements - pdf. On the next page I clicked on the month I wanted to download. At the bottom of the screen the download dialogue opens and I click on save as. Looking at the save window I see that it is going to save it as a .txt file, and no option to change it. I saved and openned it once and it is a text file.

 

Thanks,

 

Bob


@DPCreations wrote:

Did you select the pdf option?


 

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DPCreations
Frequent Advisor
Frequent Advisor

My activites page has no option for statements.

On only have a PayPal Credit statement option from my summary page.

For what account are you trying to get a statement?

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MagicBob75
Contributor
Contributor

Mine does. I have included a screen shot.

 

Screen Shot Paypal.png

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DPCreations
Frequent Advisor
Frequent Advisor

No statement option on the right for my acocunt; perhaps because it's a business account.  No idea.

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MagicBob75
Contributor
Contributor

On my business account there is no statement option either. I do not understand why there isn't one on a business account. Seems to me if any account should be able to get statements, it should be a business account.

 

Bob

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DPCreations
Frequent Advisor
Frequent Advisor

Do you have any PayPal credit or debit cards issued as part of your regular accounts?

What are the actual contents of a PayPal statement as I didn't know they ever issued a statement for a regular account?

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MagicBob75
Contributor
Contributor

No, I have no PayPal cards.

 

The statement is typical of other financial statements. It shows income and outgo, begin and end balance. I doesn't show a running balance though.

 

Bob

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DPCreations
Frequent Advisor
Frequent Advisor

So, it's more of a generated report than a dated monthly statement?

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