Compliance Team from **bleep**
case ID PP-005-689-770-951
No one has seriously verified my documents. my address matches the address on all my information document request. You ask for a photo i.d I sent my i.d as requested and still get the same b.s statement "Photo IDTo help confirm your identity, please send us a copy of your photo ID that shows your name and address.Information Received-Not Accepted please resubmit Reason: Document did not contain Requested information." Even when ask for a
Utility bill, I upload the document as requested with the matching address of the account, I continue to get this statement "Proof of Address To confirm your address, please send us a copy of a bill that shows your name and address. Helpful documents include a utility bill, a cell phone bill, an insurance bill, or a tuition bill.Information Received-Not Accepted please resubmit Reason: Document did not contain Requested information."
Then I also was asked numerous of time to send a copy of my SSN card, I sent the information over and i still continue to get this statement: Provide Proof Of SSN Provide documentation that shows your Social Security number. Helpful documents include a copy of your Social Security card, a pay stub, or a government-issued document.Information Received-Not Accepted please resubmit Reason: Document did not contain Requested information"
I have done everything that I can do to get the account verified with the allot available space given to upload the documents I don't have a fax and was totally uncomfortable uploading the information but did so because I need the ability to add money to my business account
