@DPCreations wrote:
This is a user forum, not PayPal customer service. The only way to fix account-specific issues is to contact PayPal customer service; a phone call is the best way. Click on the "contact" link at the bottom of the page and go from there. A phone call with one-time passcode is the best option for quick service.
I spoke to them, the only reason I was able to come here to ask is because I was able to log in to a direct link for paypal forums that they provided to me. I was asking here to see if anyone else was having problems, but now that I think about it, all those that are effected wouldn't be able to log in unless they went with a direct link since you usually get here from your logged in account.
The first time I called they didn't know and said it would take tech support to 5 to 7 days to get back to me and this was expedited because I'm a premier holder, otherwise it would be 30 days?! That made no sense.
I called back, this time they said it is a known issue and they need to put me back on classic view. That didn't work, she then dropped the call when she was doing something.
I complained on facebook and they got me this far, now they won't respond to me. I wrote my issue on downdetector and found others with this issue, some going back as far as 4/16 and STILL not able to get on with no explination from paypal.
Now, knowing how appericitive ebay is of their sellers, what are the chances they'll be helpful with me in the event that I can't get packages processed? But I don't even know if I can take payments. The phone bank reports no problems with the account.
I'm just worried that this will be where I am stuck in an endless loop with nobody that can actually assist me, just give me useless lipservice.
