Chat with our moderator team every Wednesday between 1-2pm PT (4-5pm ET). Learn more in Community Events
I am trying to calculate the shipping costs and it is asking for funds before calculating the cost.
I want to shop the rates through here and UPS. I don't want to provide payment info to just see the cost.
Typically, PayPal will give you an opportunity to review your label order first which includes displaying the price so you would have a chance to navigate away and not complete the label purchase.
I get this error. I have cards and bank accounts set up. This is what I get when I click 'Calculate Shipping Cost' (There is a 'confirm and pay' button also, that is NOT what I am clicking.)
"Your payment for shipping cannot be processed because it exceeds your available balance. Please add a credit card or bank to your account for completing this label purchase. ERRORCODE-50023"