Buyer didn't receive refund yet

[bambimom]

 With the buyers agreement, I, as the seller, deleted a completed transaction, refunding the $ to the buyer before the purchase was shipped.  PayPal deducted the $ from my account and notified me that it refunded the $ to the buyer.  However, the buyer now tells me she has not yet received the refund in her account.  How should this be handled?

[kernowlass]

@bambimom

If its ''pending'' or on ''temp hold'' in her paypal account then that is perfectly normal and she just has to wait for it to clear.

>>

https://www.paypal.com/gb/selfhelp/article/i-paid-by-instant-bank-transfer,-so-why-is-my-refund-on-h...

[bambimom]

My records show it was refunded on May 22.  Today is June 4...is that normal holding time?  She is out of the country.