I recently purchased an item on ebay, the shipment was said to be 7-11 business days but it nevere arrived. So I filed a dispute and the seller didn't respond, so I escalated my claim. I waited 2 days, and I decided to change the reason for the claim, but the problem is I still haven't received the item I purchased. The stays of the claim became " item return" which means they will only issue a full refund if I return the item. What should I do? I have not received my item yet, u thought that if I change the reason for the claim, it would be resolved. Please help...
