seller receives payment and doesnot recognize

[nikolaum]

I recieved a payment and have no clue: I sold nothing; following the PP resolution pages... the transaction ID is not recognized either; what is going on?

[kernowlass]

@nikolaum

Are you sure it was not a spoof email trying to get you to click on a link and hijacking your log in info??

[nikolaum]

I did not click on the email at all; I went to the PP site directly; it must be a spoof because the PP transaction (copied, pasted) ID does not work?  

yes, there has been a deopsit, fairly large (hundreds $$);

[kernowlass]

@nikolaum

The point i was trying to make was is there a link in the email, because if so then its highly likely that its a spoof and they are trying to get you to click the link to hijack your log in info.

If there is not a link then that would not apply.

[nikolaum]

Hello Kern  being careful, I did not open the email; therefore I do not know if there is a link;

I went straight to my PP account; and there was the deposit; money for something I did not sell ;

Since the deposit arrived 48 hurs ago, I have NOT contacted either the buyer, or PP; xc for themessages here at PP CHF

Getting unrecognized payments is new for me; I want to be careful, as you intimate one should with the spoof bizz

Nikolaum

[kernowlass]

@nikolaum

OK you said you had received an email to say you had been sent money but i don't think you actually said the funds were showing in your paypal account balance (or i just mis-read it).

If the funds are actually in there then odds are someone has made a typo when sending a payment but the typo actually turns out as your paypal account. So i would email the person that sent the funds and see if that is what has happened in which case you can refund the money.

[nikolaum]

I did not open the email ( I was scared / cautious / conservative) announcing payment

My PP account does have the money;

So far no one has contacted me re WHERE is my order.. or even a confrimation; it has been 4 days

The money is NOT mine; I am waiting to return it to the payer, and soon

I wrote here for support!

[kernowlass]

@nikolaum

I wrote here for support!

Thought that was what i had been doing for you?

[nikolaum]

Absolutely! and thx

[kernowlass]

@nikolaum

Why not contact paypal customer services and seek their advice, they can reach out to the sender for you to ascertain what has happened???

>>

 have you considered contacting Customer Service via Facebook or Twitter?

You can send them a personal message from their facebook or twitter pages.

It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.