Where is the cancel option for a recurring payment

[CherylG]

I'm having trouble with finding the cancel option for a recurring payment.  I have followed the help steps and have arrived at the detail page for the payment in question.  However, the only cancel option I'm seeing is under the merchant info.  If I click on that cancel link a window pops up warning me that this action will delete the profile and I will not be able to retrieve it.  How do I simply stop the recurring payment?  I'm thinking it must be obvious but I can't see it 😞  Your help would be greatly appreciated.  

[kernowlass · Accepted solution]

This is the UK one, not sure if your new view paypal account will be the same.

Here’s how to cancel a subscription or recurring payment:

1.Go to www.paypal.co.uk and log in to your account.
2.Click ‘Profile’ near the top of the page.
3.Select ‘My money'.
4.In the ‘My pre-approved payments’ section, click ‘Update'.
5.Select the merchant whose agreement you want to cancel and click ‘Cancel’.
6.Click ‘Cancel Profile’ to confirm your request

When going to your "profile" be sure to double click on the tab to open the full Profile page as you may not get all the options if you just hover you mouse over it. Once the page loads you will see the section that says "my money.

[CherylG]

Thank you for the help; so appreciated!! The last point (number 6) was the one I questioned, however, based on your notes, I deleted and all seems okay.