Subscription Order Details are missing

matotcky
New Community Member

I offer subscriptions on my website using a dropdown button.  For the first few months when customers would subscribe, I would get the detail from the dropdown in the order detail.  Now, I get only the main category, Monthly Subscription, and I have to figure out which option the customer chose.  Is there a way to get that detail back in the order history? Or on the monthly order generated for the subscription?

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1 REPLY 1

PayPal_Nate
PayPal Employee
PayPal Employee

Hi matotcky,

 

Could you provide me with a link to your site or place the Subscription Button Code here in the forum so I can take a look?

 

Thanks,

 

- PP_N8

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