Nonprofit organizations and paypal fees

[jillsmo]

As a non profit organization accepting donations through Paypal, is there a way to give my donors the option of paying the paypal fee at the time of their donation?

[kernowlass]

Why is anyone paying a fee?

Surely as you are not selling anything your donators can go to send money > personal tab then select gift payment and as long as its funded via instant bank transfer or paypal balance and not a card then no fee is charged. 

[PayPal_Olivia]

Hi jillsmo and kernowlass,

Welcome to the forums, jillsmo! Welcome back, kernowlass! 🙂

I'd be happy to offer some clarification. Donations are not the same as personal transfers. If you're sending money to a friend or family member, that's a personal transfer. If you're making a donation, it's not a personal transfer.

As a Nonprofit organization, jillsmo, you may be eligible to receive payments under a reduced rate. Please take a look at the PayPal for Nonprofits page to learn about your options.

I hope this helps!

Olivia

[jillsmo]

Hi Olivia!

Thanks for your response, unfortunately it does not answer my question.

Regardless of how much the fee is for the payment, I would like to give my donors the option of paying it for me, in the same way that senders can pay the fee during a personal transfer. Is it possible?

Thanks,

Jill 🙂

[PayPal_Olivia]

Hi jillsmo,

Oops, sorry! The fee for a payment is always paid by the receiver.

Personal transfers are the only situation where the sender can opt to pay the fee.

I hope this helps!

Olivia

[jillsmo]

Thank you again!

Is there any reason why we can't create a personal account for our organization, in the name of the Executive Director, in order to make this possible? Any reason as far as Paypal is concerned, that is?

[PayPal_Olivia · Accepted solution]

Hi jillsmo,

I'd be happy to offer some clarification.

Like your organization, the payment processor you use also has regulatory requirements that must be met when handling donations. For the processing of charitable donations, a business account would be required. The director can be the listed contact name, but the account would have to be in the name of the organization.

I hope this helps!

Olivia