My customers are not being charged shipping. Please help

NoviceAccount
New Community Member

 

 

I'm using the simple add to cart button(below), and for some reason, when my customers go to pay, it doesnt charge them shipping. I want shipping to be based on where they live (shipping calculator). I set up the shipping innformation in my account profile but that doesnt seem to do anything to the form. Do I need to add something to the hidden shipping fields?

 

Thanks in advance

 

 <form method="post" action="https://www.paypal.com/cgi-bin/webscr" target="paypal">
 <input type="hidden" name="cmd" value="_cart">
 <input type="hidden" name="add" value="1">
 <input type="hidden" name="business" value="MY_EMAIL">
 <input type="hidden" name="item_name" value="--">
  
 <input type="hidden" name="item_number" value="" id="item_number" />
 <input type="hidden" name="item_number" id="item_number" value="">
 <input type="hidden" name="amount" value="<br />
 
 
 <input type="hidden" name="shipping" value="">
 <input type="hidden" name="shipping2" value="">
 <input type="hidden" name="handling" value="">
 <input type="hidden" name="currency_code" value="USD">
 <input type="hidden" name="return" value="">
 <input type="hidden" name="undefined_quantity" value="1">
 <input type="image" src="http://www.paypalobjects.com/en_US/i/btn/x-click-but22.gif" border="0" name="submit" width="87" height="23" alt="Make payments with PayPal - it's fast, free and secure!">
 </form>
Login to Me Too
1 REPLY 1

villagegifts
New Community Member

did you ever get a fix for this? I am experiencing the same problem!!!

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.