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I'm being forced to login twice... every time, from every device

924kr
Contributor

Re: I'm being forced to login twice... every time, from every device

That link doesn't work for me, still have to log in twice!

SadCustomer
Contributor

Re: I'm being forced to login twice... every time, from every device

| That link doesn't work for me, still have to log in twice!

 

Yeah, their login, er, "framework" seems pretty byzantine.   It seems to look at a variety of cookies and does different things based on your account type, whether you're using 2FA, etc, and acts differently depending on a lot of specifics about your account.

 

Which probably accounts for why they **bleep** it up so often...too complex to easily test.

Wagobox
New Community Member

Re: I'm being forced to login twice... every time, from every device

Has anyone made any progress with resolving this as I am also having to log in twice on everything... done all the usual cache clearing etc without any effect.

pizza70
Contributor

Re: I'm being forced to login twice... every time, from every device

It's still happening to me and it's almost the end of March.

 

Password is stored in password safe. Gets auto filled in sometimes I'm logged in on the first try. Sometimes on the second attempt.

 

Wish I could find out what things seem to trigger it. Agree with all of the other people's comments above. Why can't PayPal know this is happening and get somebody to fix it.

Tags (1)
inTank
Contributor

Re: I'm being forced to login twice... every time, from every device

This issue is now 16 months old for me, and many others.

 

What is hard to understand is the neglect to resolve from PayPal.  It's not like they take a percentage from every sale for providing a service.  Oh wait...

 

Money only travels in one direction here PayPal.  Well past time to man up.

jzierhut
Contributor

Re: I'm being forced to login twice... every time, from every device

That is the identical response I got from the scripted "live person" as well.  So guess what...THEY AREN'T WORKING ON IT!  It will never be fixed, don't waste your time.  Paypal is just too large to care.

 

 

anonyguy
New Community Member

Re: I'm being forced to login twice... every time, from every device

Has been happening to me ever since I finally started using the new version of the PayPal site. Very obnoxious. When I asked PayPal about it they acted like it might be because our account is so old (2001). Who knows...

CavySpirit
Contributor

Re: I'm being forced to login twice... every time, from every device

Also having the same problem for a long time. Getting super fed up with it.

924kr
Contributor

Re: I'm being forced to login twice... every time, from every device

Same here, I'm going to send another email to support to see what's up.

bluewave
Contributor

Re: I'm being forced to login twice... every time, from every device

Any update?  I have had this issue too.  It als started after switching to the new PayPal.  We do quite a bit of volume, so this is getting very frustrating.