Change tracking information

YazanM
Contributor
Contributor

Ok guys, so I want to change the tracking info of the item I sold to a person, on the paypal homepage I click on the transaction then scroll to click on "Edit Tracking Info" . Once I do that, it sends me to history.paypal.com , I click on details of the transaction then scroll down but I can't see an option to edit the number. By the way, the person I sold the item to filed a dispute because of this, only ONE number was wrong!

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3 REPLIES 3

DPCreations
Frequent Advisor
Frequent Advisor

If one digit of a multidigit nubmer is wrong, the entire number is wrong and won't associate with the shipping tracking service.

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YazanM
Contributor
Contributor

So how to correct it

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DPCreations
Frequent Advisor
Frequent Advisor

Once tracking information is added it can't be edited to someting different.

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