Address Verification Issues
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
We charge our credit cards directly through our software system, and it "speaks" to paypal and sends CC info over to be charged. We have been using this for several years with little to no issues. Just this week we started having transactions declined, referencing the error codes 10626-Transaction refused due to risk model, and 10754-declined by paypal. We can use the same exact credit card and log in to paypal and charge the cards directly with no issues.
Anyone have the same issue and know a remedy?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
My guess is that it is related to your software and how it communicates with PayPal. PayPl will be constantly updating their security models as new threats develop. PayPal is not llikely to disclose their security model and procedures to verify each process. Just speculating, but if it doesn't happen for every card, it wold seem to be an issue with specific cards or card banks or card locations.
You could call PayPal customer service to see if they will provide details.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Invalid email address/Issue sending money in About Payments (Archive)
- Buyer from nigeria in About Payments (Archive)
- 2 Business Accounts, Paypal closed one - will they close the other? in About Business (Archive)
- Can't receive refund/money from eBay Inc in About eBay (Archive)
- Scam or not? in About Payments (Archive)