How to locate profile and my money when logged into PayPal
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I received communication from PayPal about how to stop an automatic payment. It said to log into my PayPal account, go to my profile and
"My Money" and stop the payment. But I can't find my profile or "My Money". How do I do this?
- Labels:
-
Recurring Payments
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Profile is settings the icon next to log out > preapproved or automatic payments are in the blue band at the top of that page.
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thanks. It took awhile but I think I finally found it. The nomenclature was nothing like the email sent to me.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Guess the advice depended on if you were using the web or the app.
Profile / settings pretty easy to find and 'my money' would equate to automatic payments?
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Yes, automatic payments was the key not my money. Many times companies have stock responses to inquiries but don’t change them when the programmers change the programs. Must b laziness.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Account permanently limited for no reason! in Managing Account
- Isn't paypal email address enough info to give someone to send me money? in Security and Fraud
- Empty in the main “Home” tab in Managing Account
- "You've updated your invoice" email about 5 mins after I sent an invoice - but seems legit? in Security and Fraud
- Pending payment message disappeared. How to get money back? in Transactions