I need to get approval from PayPal for payment subscriptions on Shopify

Nasrashdi
New Community Member
I need to get approval from PayPal for payment subscriptions on Shopify
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1 REPLY 1

MTS_John
Moderator
Moderator

Hi @Nasrashdi

Thank you for posting to the PayPal Merchant Community.

 

The account feature needed for payment subscriptions on Shopify is called ‘reference transactions’. Please contact our customer service team to enable this for your PayPal live account. Here's how to contact customer service:

 

  1. Log in to your account at www.paypal.com.
  2. Click Help at the top of the page.
  3. Click Help Center at the bottom of the page.
  4. Scroll to the bottom and click "Contact Us"
  5. Choose "Message Us" at the bottom.

 

If this is for a PayPal sandbox account, then it will already be enabled by default.


Sincerely,
John
MTS
PayPal

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